Thursday, April 23, 2020

Cleaning during COVID-19


During our closure, we've taken this time to educate ourselves and our cleaners on cleaning during this pandemic.

We know there is heightened uncertainty around travel with the coronavirus (COVID-19), so we wanted to proactively share the steps we’ve taken to ensure your health and safety. While we always take the proper precautions and exercise rigorous cleaning protocols between each guest stay, we are sanitizing and disinfecting every property following guidelines laid out by the World Health Organization, CDC, and EPA.

We encourage you to review our comprehensive housekeeping procedures, an example of which can be found [cleaning list]. We know this is an unconventional time, but we hope our commitment to providing the most well-maintained and clean properties gives you more confidence.

If you would like to learn more about our approach to COVID-19 or general information about your stay, do not hesitate to reach out. We look forward to seeing you soon!
Free image of cleaning products

Thursday, April 16, 2020

Stay safe. Stay healthy. We’ll see you SOON

COVID-19 has changed all of our lives in ways we couldn’t even imagine as little as 2 months ago.
There’s so much fear and uncertainty. We’re there with you.

The vacation rental industry has been impacted particularly hard by the virus. As soon as borders started
closing and stay-at-home orders were issued, our guests were forced to cancel their reservations. 

While of course, this has hit us hard in many ways, the most important message we want to convey is
that we’re still here and we’re not going anywhere. Our office doors may be closed, but our phone and
internet lines are open. Our business is open. 

Truth be told, we miss you. Remember, as vacation rental managers and owners, we CHOSE the
hospitality industry! We miss recommending our favorites restaurants and coffee shops. We miss
hearing your vacation stories and telling you a few of our own. We miss your kids and dogs. 

But right now, we’re all safer where we are. At home with our loved ones. Trying new recipes.
Recording TikTok videos. Staying connected on Facebook and FaceTime. Homeschooling and
telecommuting. Binge-watching Netflix. Washing our hands. Maybe (probably) going a little stir-crazy.

We know you’ll join us in giving thanks for all our selfless first-responders, from the doctors and nurses
in the ER to the grocery delivery drivers who keep us stocked. We owe each and every one a debt
of gratitude for their part in keeping the rest of us healthy. 

Again, please know that we are hunkered down and riding it out. Most importantly, we’re HERE.
We’re not giving up on our industry and more importantly, we’re not giving up on our guests, our owners,
and our friends. We will get through this. We’re made of sturdy stuff here on the Oregon Coast and when
it’s safe to travel again, we’ll be here to greet you.

In the meantime, please know this: This, too, shall pass. The borders will open back up. The day
will come when you can travel again. We will all see each other again. 

That’s the day that keeps us going. 

Stay safe. Stay healthy. We’ll see you SOON.