Coronavirus COVID-19 Readiness
Like you, we're monitoring the latest
news about the coronavirus.
As always, your vacation and safety
are what matter to us. We have the following Policy in place for
Reservations:
Reservations that may be modified
without charges:
- Any reservations in place that have guests who have a suspected or confirmed case of COVID-19. or who may have been exposed.
- Reservations with guests who are traveling from or through areas severely impacted by COVID-19. The WHO website (www.who.int) and the CDC website (www.cdc.gov) both have lists and other helpful information.
- Any reservation that is impacted by official travel restrictions or have travel cancelled due to COVID-19.
We may require proof of reason for your
modification.
Modifications that may be made:
Reservations that need to be cancelled
due to COVID-19 will receive a future stay credit in the amount of
their original reservation total. That credit can be used towards a
future reservation in the same house for any available dates before
April 30th of 2021. If the new reservation total exceeds
the credit amount, the guest will be responsible for paying the
difference.
All reservation modifications are at
the discretion of Whales Watch Vacation Rentals and will be
considered on a case by case basis.
Cleaning Standards:
Our homes are cleaned and sanitized
after each departure. Our cleaners are using approved disinfecting
cleaners. In addition to the meticulous cleaning our houses normally
undergo, our cleaners are paying additional attention to detail
including, but not limited to light switches, lamps, cupboard
handles, doorknobs, banisters, remotes, and thermostats.
Since bleach is the most effective
method of eradicating COVID-19 we're providing each house with a
spray bottle of bleach & water mixed to CDC recommendations –
for use during your stay. In addition to all the other normal
cleaning products we provide.
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